Year-to-Date August 2020
| Total No. of Claims Validations | 74,676 |
| Ave. No. of Claims Per Month | 9,335 |
| Ave. No. of Claims Per Day | 424 |
| Ave. No. of Claims Per PO | 1,052 |
| Ave. No. of Claims Per PO Staff (per Month) | 23 |
| Ave. No. of Claims Per Claims Processor (per Month) | 77 |
| 1-3-5 Day Target on Claims Settlement (Member) | 97.91% |
| 1-3-5 Day Target on Claims Settlement (Dependents) | 97.96% |
| 8-24 Hour Strategy Target on Claims Settlement (Member) | 95.31% |
| 8-24 Hour Strategy Target on Claims Settlement (Dependents) | 95.68% |
Top 10 Causes of Death
| 1 | Heart Related | 34.29% |
| 2 | Cancer | 11.27% |
| 3 | Pneumonia | 7.91% |
| 4 | Diabetes | 6.66% |
| 5 | Accident | 5.14% |
| 6 | Renal Failure/ Disease | 3.45% |
| 7 | Respiratory Failure | 2.37% |
| 8 | Fetal Death | 2.28% |
| 9 | Tuberculosis | 2.05% |
| 10 | Pulmonary Disease | 1.94% |