Year-to-Date March 2021
| Total No. of Claims Validations | 32,606 |
| Ave. No. of Claims Per Month | 10,869 |
| Ave. No. of Claims Per Day | 494 |
| Ave. No. of Claims Per PO | 441 |
| Ave. No. of Claims Per PO Staff (per Month) | 28 |
| Ave. No. of Claims Per Claims Processor (per Month) | 89 |
| 1-3-5 Day Target on Claims Settlement (Member) | 98.05% |
| 1-3-5 Day Target on Claims Settlement (Dependents) | 98.57% |
| 8-24 Hour Strategy Target on Claims Settlement (Member) | 95.71% |
| 8-24 Hour Strategy Target on Claims Settlement (Dependents) | 96.23% |
Top 10 Causes of Death
| 1 | Heart Related | 36.37% |
| 2 | Cancer | 12.73% |
| 3 | Diabetes | 9.39% |
| 4 | Pneumonia | 8.04% |
| 5 | Renal Failure/ Disease | 7.00% |
| 6 | Accident | 3.55% |
| 7 | Pulmonary Disease | 3.00% |
| 8 | Respiratory Failure | 2.80% |
| 9 | Tuberculosis | 2.00% |
| 10 | Fetal Death | 1.79% |