Year-to-Date August 2021
| Total No. of Claims Validations | 93,338 |
| Ave. No. of Claims Per Month | 11,667 |
| Ave. No. of Claims Per Day | 389 |
| Ave. No. of Claims Per PO | 1,261 |
| Ave. No. of Claims Per PO Staff (per Month) | 30 |
| Ave. No. of Claims Per Claims Processor (per Month) | 96 |
| 1-3-5 Day Target on Claims Settlement (Member) | 98.59% |
| 1-3-5 Day Target on Claims Settlement (Dependents) | 98.65% |
| 8-24 Hour Strategy Target on Claims Settlement (Member) | 95.97% |
| 8-24 Hour Strategy Target on Claims Settlement (Dependents) | 96.38% |
Top 10 Causes of Death
| 1 | Heart Related | 36.37% |
| 2 | Cancer | 9.83% |
| 3 | Pneumonia | 9.10% |
| 4 | Diabetes | 7.90% |
| 5 | Renal Failure/ Disease | 5.41% |
| 6 | Accident | 3.48% |
| 7 | Respiratory Failure | 2.56% |
| 8 | Pulmonary Disease | 2.44% |
| 9 | Fetal Death | 1.64% |
| 10 | Tuberculosis | 1.61% |