Year-to-Date December 2019
| Total No. of Claims Validations | 113,033 |
| Ave. No. of Claims Per Month | 9,419 |
| Ave. No. of Claims Per Day | 428 |
| Ave. No. of Claims Per PO | 1,592 |
| Ave. No. of Claims Per PO Staff (per Month) | 24 |
| Ave. No. of Claims Per Claims Processor (per Month) | 77 |
| 1-3-5 Day Target on Claims Settlement (Member) | 97.79% |
| 1-3-5 Day Target on Claims Settlement (Dependents) | 97.53% |
| 8-24 Hour Strategy Target on Claims Settlement (Member) | 95.09% |
| 8-24 Hour Strategy Target on Claims Settlement (Dependents) | 95.19% |
Top 10 Causes of Death
| 1 | Heart Related | 34.01% |
| 2 | Cancer | 9.94% |
| 3 | Pneumonia | 7.93% |
| 4 | Accident | 5.61% |
| 5 | Diabetes | 4.48% |
| 6 | Renal Failure/ Disease | 4.06% |
| 7 | Fetal Death | 2.99% |
| 8 | Respiratory Failure | 2.29% |
| 9 | Pulmonary Disease | 2.19% |
| 10 | Tuberculosis | 1.73% |
