Year-to-Date March 2020
| Total No. of Claims Validations | 29,075 |
| Ave. No. of Claims Per Month | 9,692 |
| Ave. No. of Claims Per Day | 441 |
| Ave. No. of Claims Per PO | 410 |
| Ave. No. of Claims Per PO Staff (per Month) | 24 |
| Ave. No. of Claims Per Claims Processor (per Month) | 79 |
| 1-3-5 Day Target on Claims Settlement (Member) | 98.23% |
| 1-3-5 Day Target on Claims Settlement (Dependents) | 98.17% |
| 8-24 Hour Strategy Target on Claims Settlement (Member) | 95.16% |
| 8-24 Hour Strategy Target on Claims Settlement (Dependents) | 95.10% |
Top 10 Causes of Death
| 1 | Heart Related | 34.13% |
| 2 | Cancer | 11.03% |
| 3 | Pneumonia | 8.78% |
| 4 | Diabetes | 5.79% |
| 5 | Accident | 4.60% |
| 6 | Renal Failure/ Disease | 4.49% |
| 7 | Pulmonary Disease | 2.39% |
| 8 | Tuberculosis | 2.24% |
| 9 | Respiratory Failure | 2.02% |
| 10 | Fetal Death | 0.96% |
