Year-to-Date May 2020
| Total No. of Claims Validations | 42,894 |
| Ave. No. of Claims Per Month | 8,579 |
| Ave. No. of Claims Per Day | 390 |
| Ave. No. of Claims Per PO | 604 |
| Ave. No. of Claims Per PO Staff (per Month) | 22 |
| Ave. No. of Claims Per Claims Processor (per Month) | 70 |
| 1-3-5 Day Target on Claims Settlement (Member) | 97.88% |
| 1-3-5 Day Target on Claims Settlement (Dependents) | 97.87% |
| 8-24 Hour Strategy Target on Claims Settlement (Member) | 95.30% |
| 8-24 Hour Strategy Target on Claims Settlement (Dependents) | 95.28% |
Top 10 Causes of Death
| 1 | Heart Related | 33.78% |
| 2 | Cancer | 10.96% |
| 3 | Pneumonia | 9.74% |
| 4 | Diabetes | 6.21% |
| 5 | Accident | 3.65% |
| 6 | Renal Failure/ Disease | 4.65% |
| 7 | Fetal Death | 2.67% |
| 8 | Pulmonary Disease | 2.37% |
| 9 | Respiratory Failure | 2.42% |
| 10 | Tuberculosis | 2.27% |